Attorneys well-versed in handling consumer law related matters.
As consumers, we often find ourselves in a less than desirable bargaining position and, in some cases, are flat out taken advantage of by large corporations. Fortunately, a number of laws and regulations exist to create a more equitable balance between consumers and sellers by prohibiting the use of dishonest tactics, such as false advertising and unethical sales or debt collection practices.
Determining what your rights are in these transactions can be difficult. If you are grappling with a consumer law-related matter, consider retaining an experienced California consumer protection attorney who is well-versed in both state and federal law and can walk you through your legal options. We have decades of experience in addressing corporate unfairness toward consumers.
Under federal law, consumers can file civil lawsuits against companies that engage in false advertising practices, such as misrepresenting the nature, qualities, characteristics, or origin of certain goods and services. The Federal Trade Commission (FTC), also enforces these laws on behalf of consumers if a representation, omission, or practice has been deemed deceptive because it:
California law also prohibits the dissemination of information about products or services that is untrue or misleading.
Consumer protections extend well beyond advertising to cover unfair, fraudulent, or unlawful business practices. These practices can include such things as charging excessive fees, enforcing hidden or unclear contract terms, and avoiding obligations under warranties or refund agreements.
Federal and state law also protect consumers and employees from the unfair collection and use of their credit information and criminal record history. Specifically, the Fair Credit Reporting Act (FCRA) and the California Investigative Consumer Reporting Agencies Act (ICRAA) guarantee consumers and employees the right to:
These laws regulate the conduct of the consumer reporting agencies (CRAs) and employers and creditors who use them. For example, a CRA is prohibited from providing a person’s information to anyone who does not have a valid need for the information. Furthermore, consumers and employees must give their consent before an agency can give their information to an employer or potential employer.
Determining whether you have a valid consumer protection claim against a company can be complicated, but our lawyers can help. To speak with an experienced consumer law attorney about your rights under state and federal law, please contact one of the lawyers at Olivier Schreiber & Chao LLP today.
I was unexpectedly let go from my company and faced with the sudden decision of whether to sign a severance agreement. I no longer trusted the company and needed someone on my side. Katharine Chao was recommended to me, and I hired her to advise me on the separation and of my legal rights. I felt so much more reassured and confident under her counsel, and she got my former company to agree to the more favorable severance terms I wanted. I can now move confidently onto the next chapter of my career.
Olivier Schreiber & Chao LLP represented me in a sexual harassment case against my former employer and manager. I was really nervous to seek justice since I had never been involved in a lawsuit before. I did not even know whether I had a good case, but Katharine Chao patiently explained my rights to me and came up with a strategy that resulted in a great settlement. Throughout the process I felt like the people at OSC really heard me and treated me with dignity and respect. I highly recommend the lawyers at OSC, they are extremely knowledgeable, sharp, and compassionate.
Katharine Chao is my Hero! Not only did she take on a global world power, the compensation this warrior got for me far exceeded my wildest expectations. Kathy’s knowledge of my grievances was exceptional. She did her homework, was very thorough and explained to me the best strategy to follow and how to achieve our mission. I felt very comfortable and in good hands with her. Kathy also has a great sense of humor. She talked with me like a fellow worker, no condescending lawyer-gobbledygook. I wouldn't hesitate a second to seek counsel from her and OSC again.
As a former client of Kathy’s, there are three reasons why I would highly recommend her. First and foremost is her ethics. Even though my case spanned a couple of years, Kathy never pressured me into any course of action and instead, displayed patience and unwavering support. Second, having worked with Kathy over the years, I can confidently say that she is compassionate and cares about her clients’ wellbeing. She truly exemplifies what it means to be a world-class professional advisor. Finally, she is a fierce advocate for justice. Specifically, she pursued multiple legal avenues to redress the issues at hand. I was always confident that no stone was being left unturned in the work to hold people accountable for their actions. She didn’t engage my case to fold a strong hand. She engaged to win.
I was part of a collective action against a “big ride share” company; OSC successfully settled a case on my behalf in 2020. I even continued working throughout the entire process and kept my job! The people at OSC are so thorough and caring and they treated me with kindness. My questions were always answered, and my calls were taken or immediately returned. They made the intimidating legal process easier than I could have imagined and were there for me every step of the way. Thank you OSC, with special thanks to Kathy Chao. Hopefully, I won't need any legal services again but if I do, I know I have a law firm I can trust (yay), rely on, and refer to friends, family or colleagues.
Monique took on a complicated medical malpractice appeal for my clients after we obtained a jury verdict. Not only was she successful in upholding the verdict, but it became a published decision that helped define the landscape of California law. For her efforts she was recognized by California Lawyer Magazine as an "Attorney of the Year" for medical malpractice! When I have an appellate issue, Monique is my first choice!!
Both Christian and Katharine are terrific people as well as knowledgeable and trustworthy attorneys. They work hand-in-hand with their clients, developing case strategies collaboratively and responding swiftly to any concerns that arise. If you need legal representation, choose OSC!
Hiring Monique Olivier to handle the appeal of a trial I won was easily one of the best decisions I have made in my entire legal career. In addition to being incredibly smart, Monique’s skills and preparation were impeccable. She gave me a tremendous amount of confidence, and did an incredible job in every aspect of our appeal. My clients and I will always be grateful for Monique's superior work, and I strongly recommend her as an appellate lawyer.
Christian and his team looked out for my best interests. They had my back and were professional and unrelenting in achieving fairness for me.
Christian Schreiber was very supportive, considerate, and understanding of my situation. Super hardworking, it felt as if he was always working on my case, and always kept me in the loop. I truly appreciated that. He was always available and was super quick to answer any questions or concerns I had. He has a true passion for this job and I will highly recommend him.
I needed counsel ready to interact with a delinquent, low integrity, and untrustworthy employer. I also needed clear guidance on the path ahead. OSC was instrumental in driving the clarity I needed while being both comforting and "no nonsense." Deeply satisfied with my representation, I have recommended OSC numerous times to others in need of employment labor counsel.
Monique Olivier came highly recommended to me by a dear friend. After one meeting, it was clear to me that she was the direct, wise, and earnest attorney that I needed to back me. Monique was accessible and patient with me, particularly with the emotional aspects of my situation, and was able to provide clear and honest counsel. In the end, we were a successful team. I will forever be grateful for her support and advocacy. I cannot recommend her highly enough.
Katharine Chao supported me with some employment termination issues through a consult session. She listened attentively to my account of events and elicited supporting information before offering her sound legal opinions and advice. I felt reassured about the terms of my separation. I have high regard for Katharine Chao and would return to her for future employment legal matters.
Katharine Chao is a top-notch attorney that will go the distance for her clients. She came highly recommended to me and delivered on all fronts. Her work ethic, integrity, professionalism, and thoughtful approach are some of her strongest attributes. Her commitment to her clients is unparalleled with accessibility that I generally have not experienced with other attorneys. I highly recommend Katharine Chao for your employment law needs.
Christian is an extremely knowledgeable class action attorney. He's very passionate about protecting employees' rights and helping others. In sum, an outstanding lawyer and a very kind person. I can't recommend him enough.
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