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OSC Defeats Motion to Compel Arbitration In Win For Dating App Consumers

HomeBlogOSC Defeats Motion to Compel Arbitration In Win For Dating App Consumers
February 11, 2021

On February 3, 2021, Judge William Alsup of the U.S. District Court for the Northern District of California issued an Order denying Defendant Tawkify’s Motion to Compel Arbitration. According to the lawsuit, dating service Tawkify violated the Dating Services Contract Act, a California consumer protection law, when it did not provide consumers a full refund or offer important disclosures in its dating services contracts. Tawkify asked the Court to dismiss Plaintiff’s class action claims so that Plaintiff could not represent other Tawkify customers and would have to litigate his individual claim in arbitration and not court. The Court allowed Plaintiff to continue his case in court, and allowed the case to continue as a proposed class action.

OSC continues to investigate the claims of other consumers who used Tawkify services and complained or try to cancel their contract. If you have had any experience with Tawkify that you would like to discuss, call or email OSC today.

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